1. Scope
This Privacy Policy applies to information collected through AthleteOS, including information provided directly by you, information received from connected services such as WHOOP and STRAVA, and information generated through your use of the Service.
2. Information We Collect
- Account and profile information such as name, email address, and authentication/session data.
- Training, performance, and wellness information such as logs, sessions, sleep, recovery, strain, and cardio marker data.
- Connected-service information from providers you choose to link.
- AI interaction information such as prompts, structured context, and response metadata.
- Device, usage, error, and diagnostics information.
- Cookies and local browser data used for security, preferences, and product functionality.
3. How We Use Information
- Provide, operate, maintain, and improve AthleteOS.
- Authenticate users and protect accounts.
- Show dashboard, analytics, review, and team features.
- Sync and display connected-service data.
- Generate summaries, exports, assistant responses, and coaching tools.
- Troubleshoot, monitor, and protect the platform.
- Comply with legal obligations.
4. AI Features
When you use Ask AthleteOS or Coach Copilot, AthleteOS may send your prompt together with structured product context to third-party AI providers to generate responses. AI outputs may be inaccurate or incomplete and should be reviewed before acting on them.
5. How Information Is Shared
Information may be shared:
- with your team, coach, or authorized administrators where team features make data visible
- with service providers that help host, secure, analyze, or support AthleteOS
- with AI providers used to generate assistant responses
- with connected-service providers as part of OAuth and sync workflows
- when required by law or to protect rights, safety, security, or the integrity of the Service
6. Team Visibility and Coach Access
If you are part of a team, some of your metrics, sessions, summaries, intervention settings, or coaching notes may be visible to authorized coach or team accounts.
7. Cookies and Similar Technologies
AthleteOS uses cookies and similar technologies for authentication, session continuity, security, preferences, and product behavior. Blocking cookies may limit some parts of the Service.
8. Data Retention
AthleteOS retains information for as long as reasonably necessary to provide the Service, maintain team and account functionality, support security and compliance, resolve disputes, and enforce agreements.
9. Security
AthleteOS uses reasonable technical and organizational measures designed to protect information, including access controls, encrypted secrets for integrations, session security, and service-level safeguards.
10. International Transfers
Depending on hosting and vendors, information may be processed in countries other than the one where you live. Where required by law, AthleteOS takes steps intended to provide an appropriate level of protection.
11. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of certain information. AthleteOS may need to verify your identity before completing certain requests.
12. Children's Privacy
AthleteOS is intended for adults 18 and older unless expressly supported under a different arrangement. If you believe information was provided in violation of that policy, contact AthleteOS through the support channel presented in the product or website.
13. Changes to This Policy
AthleteOS may update this Privacy Policy from time to time. If material changes are made, the effective date will be updated and notice will be provided where required by law.
14. Contact
For privacy questions or requests, use the support or privacy contact presented in the Service or on the official AthleteOS website.